Ensuring a safe feedback channel for survivors
We receive a wide range of feedback about services, as well as feedback about how interventions are impacting on people’s lives. These include sensitive feedback about:
Fraud & corruption
Sensitive feedback is processed through our safe referral pathway. Specialist Case Managers handle each case individually. Sensitive feedback is never posted on the open platform.
Case Managers are professionally trained to UN PSEA Coordinator level. Their skills include management of investigations, training, and capacity sharing – always with a survivor-centred approach.
The safety of people who use Loop is paramount. We are compliant with the highest standards of data protection for all users of the site globally, and manage and store data with the highest levels of data security.