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In 2025, Somalia’s humanitarian context was shaped by sharp funding contractions across the Aid sector following major donor exits and reduced institutional funding early in the year. These cuts, which have coincided with worsening drought conditions, localised conflict, and displacement, led to the suspension of services and closure or scaling down of many community feedback mechanisms. As needs increased and formal channels disappeared, communities increasingly concentrated their reporting and assistance-seeking through the few remaining accessible platforms which resulted in a significant surge in feedback volume. This reflects the rising unmet needs and a system-wide shift of accountability and reporting burdens which is critical to understanding the scale and patterns in the numbers that follow.

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This is evidenced by the continued rapid growth in feedback received from communities across the year, including for sensitive reporting, culminating in over 200% increase by the end of the year. The increased numbers of feedback led to more useful and relevant findings and analysis in the monthly snapshot reports and quarterly deep dives. These reports gained wide readership and included case studies of the impact of how feedback and safe reporting can positively influence the lives of people in crisis and project implementation approaches. The unsolicited, collective data showed, among other things: 

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• The impact of the USAID cuts, affecting the most vulnerable 
• The high risk of GBV for women displaced to high density IDP camps in Mogadishu
• The slow onset of the drought hitting parts of Somalia, in real-time
• Increased feedback in more languages, mostly from people who are vulnerable
• Increased feedback as other feedback mechanisms closed or were not functional due to reduced funding and closure of many services, and at the same time increasing needs as the impact of the droughts deepened.

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In summary, in 2025, Loop received 163,408 open feedback submissions, of which 12,451 were published after moderation, with published feedback increasing sharply from 510 in January to 5,314 in December. Over 942% growth by year end.

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During the same period, Loop handled 1,142 sensitive cases, with quarterly figures rising from 174 (Q1) to 351 (Q3) before slightly decreasing to 342 (Q4). 93% of sensitive reports were self-submitted, increasing from 87% in Q1 to 96% in Q4, and Loop accounted for two-thirds of all sensitive reports to the inter-agency CFM aggregator in Q2 and 92% in Q3, including all SEA reports in Q2

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To download the pdf version of the report 📥click here

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