Loop's service menu offer

Loop's service menu offer: a scalable solution for feedback and safe reporting

Over the past three years, Talk to Loop has learned something powerful: when given the opportunity, communities want to share feedback and sensitive reports, especially when they feel safe doing so. But too often, people are unable or unwilling to use traditional reporting channels. That’s where Loop steps in.

Why this offer matters?

At a time when INGOs and UN agencies are consolidating or exiting partnerships and countries, the need for trusted, inclusive community feedback and reporting mechanisms has never been greater. Every week, national organisations reach out to Talk to Loop, eager to adopt it as their primary Community Feedback Mechanism (CFM) and safe reporting tool. The problem? We don’t have the funds to scale as quickly as the need demands.

Meanwhile, all actors in the humanitarian and development sectors are facing tough financial decisions, searching for ways to become more cost-effective while upholding accountability, safety, and inclusion in programming.

A proven, cost-effective model

Talk to Loop is responding with a low-cost, modular service that any organisation (large or small) can integrate into their operations, enabling strong global best practice levels of accountability with communities, including: ongoing, real time feedback and replies (CFM, GRM.,), safe reporting (SEA, GBV, CP, Fraud, Corruption, Misconduct).

The model promotes sector-wide consolidation while keeping local ownership and community protection front and centre.

Transparent, Scalable Pricing

Loop offers a simple pricing structure designed for flexibility and inclusion:

🌍 Global (Loop Lite)

  • Languages: English, French, Spanish, Arabic
  • Channels: Web, WhatsApp, Facebook Messenger, Telegram

Pricing

  • International organisations: €1,000/month or €11,000/year
  • National organisations: 90% discount at €100/month

👉 National organisations are: Organisations that operate only in the country where they are registered and where staff are only of that same nationality, with no affiliation to other organisations outside that country.

🇸🇴 Somalia
  • Languages: Maxatiri, Maay, Benadiri Merka, Bujuuni, Barawani Chimini
  • Voice, WhatsApp, Web, Facebook Messenger

Pricing

  • International organisations: €1,000/month or €11,000/year
  • National organisations: 90% discount at €100/month

👉 National organisations are: Organisations that operate only in the country where they are registered and where staff are only of that same nationality, with no affiliation to other organisations outside that country.

🇨🇩 DRC (Coming Soon)
  • Languages: Congolese Swahili, French
  • Toll-free voice and WhatsApp

Pricing

  • International organisations: €1,000/month or €11,000/year
  • National organisations: 90% discount at €100/month

👉 National organisations are: Organisations that operate only in the country where they are registered and where staff are only of that same nationality, with no affiliation to other organisations outside that country.

Why Loop is different

  1. More accessible - does not need author of feedback to have an email or literacy
  2. Authors can remain anonymous to the organisation they are reporting about. Thus, significantly increasing reporting as evidenced by Loop to date.
  3. Available as a collective tool, based on what people want to report. The more you promote it, the more people know how to use it.
  4. Helps to get more feedback to the right organisation. Loop helps communities navigate where to report what safely and in a timely manner.

Add-on services to maximise impact

Loop also offers:

🧠 Training
  • Feedback or sensitive reporting sessions (1.5 hrs): €1,000
  • In-person training (2 hrs): €5,000
  • Full integration workshop (2 days): €15,000

📣 Communication Support
  • Co-creation sessions for outreach materials: €1,000
  • Online workshops with comms teams: €1,000
  • Joint field adaptation trips: €5,000

📊 Data Access
  • Real-time community voices dashboard: Free
  • Data download: €1,000/year (international), €100/year (national)
  • Custom analysis reports: €10,000 per report

Are you interested? Explore more:

Or 📧 reach out to: hello@talktoloop.org

Together, we can build more affordable, responsive and inclusive systems.

Get Involved

We are actively looking for partners to host webinars, presentations or dissemination events to raise awareness of Loop. With a refined onboarding process and transparent pricing, Loop is ready to scale where interest is strongest.

Want to help us spread the word?
We’d love to talk about collaboration ideas, joint initiatives, or how you can help your networks make more informed decisions about feedback and reporting tools.

Contact us at alex@talktoloop.org.

Send us a message
We're looking forward to hearing from you!
Profile image of Alex Ross, Managing Director of Loop
Hi! This is Alex from Loop. If you've got a question, feedback, or are interested in volunteering with us, send us a message and we will get back to you asap.
Profile image of Alex Ross, Managing Director of Loop
Thank you! We have received your message. We are looking into this as we speak and will get back to you as soon as possible.
Oops! Something went wrong while submitting the form. Try again.